Privacy policy

Thank you for visiting the Sanctuary Systems, LLC website, www.sanctuarysystem.com. This Privacy Policy is designed to let you know how we use any personally-identifiable information that we may collect from you while you are visiting our website. By using this website, you expressly agree to and accept the terms of this Privacy Policy. This Privacy Policy applies only to personally identifiable information collected from you online.

Personally-identifiable information includes information like your name, address, telephone number, or your email address. We only collect this information when you submit it to us.

For example, when you contact us because of a product question or concern, we ask you for personally-identifiable information so that we can appropriately address your concern. We ask for personally identifiable information in order to send you coupons or other promotional materials. We ask for personally-identifiable information if you enter a contest or sweepstakes that we offer on our website. And, we ask for personally identifiable information when you indicate you would like to receive emails from Sanctuary Systems about consumer promotions or other offers.

Sanctuary Systems, LLC collects this information to better serve you. Except as indicated herein, we consider your personally-identifiable information confidential and only use it to the extent necessary to fulfill the purpose(s) for which you have provided it. We do not sell, trade, or otherwise disclose your personally identifiable information to third parties. Please note that your personally identifiable information may be disclosed when you have granted specific permission, such as when you are a winner of sweepstakes or contest or if you post information on a public board, chat room, or other public portion of the website.

We will disclose your personally identifiable information where we think it’s necessary to investigate or prevent an actual or suspected crime or injury to ourselves or others or where disclosure is required by law. We will disclose this information in response to a request from law enforcement authorities or other government officials. We disclose information to third parties we retain to perform services on our behalf. For example, we hire service providers to help us run consumer promotions. These service providers may have access to your personally identifiable information if it is needed to perform their functions for Sanctuary, but they are not authorized by Sanctuary to use the information for their own purposes.

We will not knowingly collect, retain or use personal information from children under 13.

We are committed to keeping your personally-identifiable information secure and we have taken reasonable steps to help protect your information from loss, misuse, or alteration. However, we are not responsible for unauthorized access to your personally identifiable information by hackers or others who may obtain access to your information illegally.

This website does not use cookies or other tracking devices to store personally identifiable information. We note, however, that some of the websites operated by other companies that have links on this website may use cookies to collect personally-identifiable information and track online behavior. Please refer to the privacy policies and terms of use for those websites for more information. Sanctuary Systems, LLC, Inc. is not responsible for the collection, use, or misuse of your personally identifiable information by any of these entities.

You may obtain a summary of the personally-identifiable information we have on record for you, request that we update this information, or request that we remove you from our database by contacting info@sanctuarysystem.com via e-mail, calling (252) 289-2297, writing to Sanctuary Systems, LLC, Inc., 701 S Wilson St, Fremont, NC 27803 attn: Jason Shockley. Please be specific in providing your name, address, e-mail address, telephone number, and requested action so that we can handle your request correctly.

We reserve the right to change or update this policy at any time, so please check back periodically.